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Quiet Orbit Studio

Privacy Policy

We value your privacy here at Quiet Orbit Studio

Effective Date: March 3, 2026 | Last Updated: March 3, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is handled securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget needs. This helps us deliver a service that aligns with your corporate requirements.

Information Collected Automatically

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to improve site performance and understand how clients discover our services.

Important: We never collect more personal information than is necessary to provide our floral arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We primarily use your personal information to fulfill floral orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requests, and communicating about your service needs.

We also utilize information to improve our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your floral orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

Quiet Orbit Studio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the protection of your personal data seriously and implement suitable technical and organizational measures to safeguard it. This includes secure data storage, encrypted communications, and limited access to personal information within our organization.

Secure Storage

Personal information is kept in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transmissions are encrypted to protect information during communication between your browser and our systems.

Limited Access

Only authorized personnel who need information to provide services have access to customer data.

While we employ robust security measures, no method of transmitting data over the internet is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal information. Depending on applicable laws, you may be entitled to access, correct, delete, or limit the use of your personal information.

Access: Request a copy of the personal information we keep about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of personal information (subject to legal retention requirements)
Restriction: Limit how we process your personal information in certain situations
Portability: Request transfer of your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to deliver our services and comply with legal obligations. Retention periods vary based on the type of information and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order information: three years after the last service interaction
  • Payment transaction records: seven years for tax and accounting requirements
  • Website analytics data: twenty-six months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie settings using your browser's options. Note that turning off some cookies might impact site functionality. For full details about how we handle cookies, please read our Cookie Policy.

Third-Party Links

The site may include links to external websites or services. This privacy policy covers only Quiet Orbit Studio and our site. We are not accountable for the privacy practices of outside sites.

We advise reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.

Contact Us About Privacy

Quiet Orbit Studio Privacy Team
Floral Court, Covent Garden, London
London, United Kingdom WC2E 9HA

Email: [email protected]
Phone: +44 20 7123 4567

For inquiries related to privacy, please put "Privacy Request" in the subject line and provide as much detail as you can about your request. We strive to reply to all privacy requests within seven business days.